Effective Date::6-17-2024
At Averdevis, we strive to provide our customers with a seamless shopping experience. However, we understand that sometimes, orders may need to be canceled. This policy outlines the conditions and procedures for canceling an order.
1. Order Cancellation by Customer
1.1. Cancellation Window
- Orders can be canceled by the customer within 24 hours of placing the order. After this period, the order processing begins, and cancellations may not be possible.
1.2. How to Cancel an Order
- To cancel your order, please contact our Customer Service team immediately at Averdevisclub@gmail.com with your order number and reason for cancellation.
1.3. Refund for Canceled Orders
- If your cancellation request is received within the [24]-hour window and the order has not yet been processed, a full refund will be issued to your original method of payment.
2. Order Cancellation by Averdevis
2.1. Reasons for Cancellation
- We reserve the right to cancel any order for reasons including but not limited to:
- Fraudulent or unauthorized transactions
- Out-of-stock items
- Inaccurate or insufficient payment information
- Shipping address issues
- Violation of our Terms & Conditions
2.2. Notification and Refund
- If we need to cancel your order, we will notify you as soon as possible via email. A full refund will be issued to your original method of payment.
3. Changes to Your Order
3.1. Modifications
- If you need to make changes to your order (e.g., change of shipping address, item modification), please contact us within [24] hours of placing your order at Averdevisclub@gmail.com. We will do our best to accommodate your request.
4. Processing and Shipping
4.1. Processing Time
- After the 24-hour cancellation window has passed, your order will enter the processing stage. During this time, we prepare your items for shipping, and changes or cancellations may not be possible.
4.2. Shipping Confirmation
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details. At this stage, the order cannot be canceled.
5. Contact Us
If you have any questions about our Order Cancellation Policy or need assistance with canceling your order, please contact us:
Averdevis
Email: Averdevisclub@gmail.com